We request our dear visitors and clients to read through the following document thoroughly and carefully before using Tomrain and any of its services. Also we assume that you’ve read and agreed to our terms and conditions by making any purchase from Tomrain in any form.
Tomrain hold complete copyright license of all software(s) sold (on) through the site. Plagiarism, restructuring, use or publication of any components or products of Tomrain without prior proper authentication will bring in legal action on the offender. We also strictly prohibit any use by part or in whole the other software within Tomrain.
By purchasing a product of Tomrain the customer will get a license certificate that is valid until the customer stops using the product or until Tomrain dismisses the warranty due to customer's failure to meet the terms with any of Tomrain’s terms and conditions. All license certificate will come with a valid license serial that can be used for one Tomrain installation only and unlimited test Tomrain installations. The customer may customize Tomrain to fit with their requirements.
Tomrain keeps upgrading its software package on a regular basis and the customers may log in to their respective accounts to download the latest version of the program. Updated versions come totally free of cost to all active customers who bought the product. Information regarding updates are passed on through Tomrain newsletter and official blog.
Tomrain gives technical support for each of its package for free as mentioned in specific packages. Responding to questions related to Tomrain, bug/error fixing are all taken care by the team as mentioned in the package details. Customers can feel free to ping us through LiveChat or Skype us your doubts and get instant solutions.
Tomrain offers a 30-day money back guarantee for its packages. The customers may claim refund for the products they bought when these is a case of non-satisfaction with the package during the first 30 days after the purchase. Customers can expect a full refund within 7 days since the time when their request was confirmed by the team. Please note that customization fee is not refundable at any cost.
Tomrain customers and visitors are advised to stay informed about any change in the terms and conditions of the software package, products and website. Terms and conditions are subjective to changes as often as required and these changes will duly be made to reflect in this page.